Practical English for hotels - level 1(Chubut)
Destinatarios: Todas las áreas operativas y gerenciales del hotel
Objetivos:
Modalidad Presencial: 3 horas
Profesor: Profesora: González Zúñiga, Romina.
Módulo: AA&BB
Contenido:

Unit 1: Hello.


?     Introducing oneself and others


?     Exchanging basic personal information


?     Identifying and describing objects


?     Talking about routines.


?     Identifying the location of objects


?     Referring to the location of places in a town


?     Asking for, giving and understanding directions


?     Reading a map.


 


Vocabulary: greetings, names, alphabet, relationships, numbers (1-100), jobs, personal items, colours, items related to travelling, family members, days of the week, places in a town/city, addresses, buildings, location and directions.


 


Grammar: yes or no questions, wh- questions, spelling words, the verb “be”, this/that/these/those, prepositions of place.


 


Unit 2: Can I help you?


?     Reception. Booking, filling a form, checking in and out.


?     Ordering food and drinks. Taking an order.


?     Asking and answering about prices.


 


Vocabulary: food and drink, containers, prices, money, booking.


 


Grammar: a/an, some/any, would like + noun, How much, How many.


 


Unit 3: How can I help you?


 


?     Describing hotel facilities and hotel rooms


?     Bellboy´s dialogues


?     Solving problems at the hotel


?     Housekeeper´s dialogues


?     Making suggestions. 


 


Vocabulary: rooms, and parts of the hotel, furniture and appliances, housekeeping, apologizing.


 


Grammar: there is, there are, prepositions of place.